Privacy Policy
1. Information We Collect
Personal Information
When you interact with solarianquex's budgeting platform, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and financial goals when you register for our educational programs or contact us for support.
Australian Privacy Act Compliance: We collect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Financial Data
Our budgeting platform may collect financial information you choose to input for educational purposes, including income ranges, expense categories, and savings goals. This data helps personalize your learning experience but is never shared with third parties without your explicit consent.
Technical Information
We automatically collect certain technical data including your IP address, browser type, device information, and website usage patterns. This helps us improve our platform's performance and security for all Australian users.
2. How We Use Your Information
| Data Type | Primary Use | Retention Period |
|---|---|---|
| Contact Information | Program enrollment, customer support | Until account deletion |
| Learning Progress | Course recommendations, progress tracking | 2 years after completion |
| Financial Goals | Personalized content delivery | Until withdrawn consent |
| Technical Data | Security monitoring, platform optimization | 12 months |
We never sell your personal information to third parties. Your data is used solely to enhance your educational experience with solarianquex's budgeting platform.
3. Your Rights Under Australian Law
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days at no cost for reasonable requests.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements under Australian law.
Withdraw Consent
Withdraw consent for data processing activities that require your permission, though this may limit some features.
To exercise these rights, contact our Privacy Officer at the details provided below. We respond to all requests within the timeframes required by Australian privacy legislation.
4. Data Security and Protection
Technical Safeguards
We protect your information using industry-standard security measures including SSL encryption, secure database storage, and regular security audits. Our servers are hosted in Australia with reputable providers who meet strict security standards.
- 256-bit SSL encryption for all data transmissions
- Multi-factor authentication for administrative access
- Regular penetration testing and vulnerability assessments
- Automated backup systems with encryption at rest
- Staff training on privacy and security protocols
Data Breach Procedures
In the unlikely event of a data breach affecting your personal information, we'll notify you and the Office of the Australian Information Commissioner within 72 hours, as required by the Notifiable Data Breaches scheme.
5. Information Sharing and Disclosure
solarianquex does not sell, rent, or trade your personal information. We may share limited information only in these specific circumstances:
- Service Providers: Trusted third-party services that help operate our platform, such as email delivery and payment processing, under strict confidentiality agreements
- Legal Requirements: When required by Australian law, court order, or to protect our legal rights and those of our users
- Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity with equivalent privacy protections
- Emergency Situations: To protect the immediate safety of any person when we believe disclosure is necessary
International Transfers: If we transfer data outside Australia, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses or adequacy decisions.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Here's what we use:
Essential Cookies
Required for basic website functionality, including security features and your login session. These cannot be disabled without affecting core features.
Analytics Cookies
Help us understand how visitors interact with our educational content so we can improve the learning experience. All analytics data is anonymized.
Preference Cookies
Remember your choices and settings to personalize your experience across sessions, such as your preferred course topics or display preferences.
You can control cookie settings through your browser, though disabling certain cookies may limit website functionality.
7. Children's Privacy
solarianquex's budgeting platform is designed for adults and we do not knowingly collect personal information from children under 13 years of age. If you're under 18, please obtain parental consent before using our services.
If we discover that we've collected information from a child under 13 without proper consent, we'll delete that information immediately upon notification.
8. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the most recent update appears at the top of this page.
Privacy Officer Contact Information
solarianquex Privacy Officer
75 Evans Ave, North Mackay QLD 4740, Australia
Phone: +61412389603
Email: privacy@solarianquex.com
General Inquiries: info@solarianquex.com
9. Complaint Resolution
If you have concerns about how we handle your personal information, please contact our Privacy Officer first. We're committed to resolving privacy concerns promptly and fairly.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
This privacy policy is governed by Australian privacy law and any disputes will be resolved under Australian jurisdiction.